General
dealstore.lk is an online store in Sri Lanka dedicated to providing you with the best deals on a wide range of products and services, delivered right to your doorstep. We aim to offer unparalleled value, quality, and convenience.
Yes, absolutely. dealstore.lk is a proud subsidiary of Wisdom Global Solutions (Pvt) Ltd, a company duly registered in Sri Lanka under Business Registration No. PV 00308248. We operate with full transparency and adherence to Sri Lankan laws.
Ordering & Payment
To create an account, click on the "Sign Up" or "Register" button usually located at the top right corner of our website. Follow the prompts to provide your details (name, email, phone number) and set a password.
Browse our products, add the desired items to your shopping cart, and proceed to checkout. You will need to provide your shipping address, select your preferred payment method, and confirm your order.
Order cancellations are possible only if your order has not yet been processed for shipment. Please contact our customer service immediately at hello@dealstore.lk or WhatsApp +94742617414 with your Order ID for assistance. For more details, please refer to our [Terms & Conditions](link to your T&C page).
We accept payments via:
* Debit and Credit Cards (Visa, Mastercard, etc.)
* Bank Transfers/Deposits
Yes, your online payments are highly secure. All debit and credit card transactions are processed through reputable and secure third-party payment gateways. dealstore.lk does not store your full card details on our servers; they are handled directly by the PCI DSS compliant payment processors.
If you choose bank transfer/deposit at checkout, our bank account details will be provided. Please make the transfer and share the transaction reference, amount, and date with us via email or by replying to your order confirmation or via WhatsApp for verification.
Your order will be processed upon successful verification of payment.
Shipping & Deliver
Yes, we offer shipping services across the entire Democratic Socialist Republic of Sri Lanka.
After an order processing time of 1-2 business days, the estimated delivery timeframe is generally 2 to 15 business days. This can vary depending on your location, product availability, and unforeseen circumstances. Please refer to our Shipping Policy for more details.
Shipping costs are calculated based on factors such as the size, weight, and destination of your order. The exact shipping fee will be displayed clearly during the checkout process before you finalize your purchase.
Our delivery partners will typically attempt re-delivery or may arrange for you to pick up the package from a designated collection point. If multiple attempts fail due to your unavailability or incorrect address, the package may be returned to us, and additional charges might apply for re-delivery.
Returns & Refunds
You have 7 calendar days from the date you receive your item(s) to initiate a return. The item must be unused, in its original condition and packaging, with proof of purchase. For full details on eligibility and non-returnable items, please refer to our Return Policy.
To initiate a return, contact our customer service team at hello@dealstore.lk or WhatsApp +94742617414 within the 7-day window. Provide your Order ID, details of the item, and reason for return. You will receive authorization and instructions on how to proceed.
Certain items like opened health/personal care products, perishable goods, digital products, and items with broken seals are generally non-returnable for hygiene or product integrity reasons. Please check our Return Policy for a comprehensive list.
We strive for the utmost accuracy in all product descriptions, images, and pricing. While we make every effort to display colors and details precisely, slight variations may occur due to screen settings or manufacturing changes. In case of significant discrepancies or pricing errors, please refer to our Terms & Conditions Policy.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Product Information
We strive for the utmost accuracy in all product descriptions, images, and pricing. While we make every effort to display colors and details precisely, slight variations may occur due to screen settings or manufacturing changes. In case of significant discrepancies or pricing errors, please refer to our Terms & Conditions Policy.
If an item is out of stock, it will usually be indicated on the product page. You may have an option to sign up for notifications when it becomes available again. Product availability is subject to change without notice.